At ELEFUN!, your satisfaction is our utmost priority. We stand behind the quality and effectiveness of our products, and we're confident they will exceed your expectations. That's why we offer a 14-day money-back guarantee – to give you the peace of mind you deserve when making a purchase from us.

Orders are processed within 2–4 business days. Delivery usually takes:
• Germany: 10 business days
• Worldwide: 10–15 business days (depending on customs)

We mostly offer FREE shipping to 20+ countries around the world. If you can enter your address at checkout, we can ship to you! We'll be sure to send the correct plug type for your country, too.

Yes, you may return items within 14 days of delivery if they are unused and in original packaging. Please contact us before sending anything back. The costs for returns would be taken care by the buyer.

As soon as your order is shipped, you will receive a confirmation email with tracking details.
You can also track it here: Track Order Page

In most cases, you will not be charged any customs fees. However, customs charges are out of our control and are dependent on the local government. If your order is subject to customs charges, you will be responsible to pay them.